CALL DISPATCH →
THE PROCESS

Four steps between your call and delivery.

No warehouse, no handoffs, no tracking numbers that go quiet. Here's exactly what happens from the moment you call to the moment your shipment is delivered.

01

You call it in

Tell us what needs to move, where it's going, and the deadline. Most requests get a quote within minutes, day or night. If nothing about the shipment is regulated, we can usually confirm dispatch on the same call.

  • Have a description, weight and dimensions ready if possible
  • Tell us the destination airport or address
  • Let us know how urgent the window is
02

Courier dispatched

Once confirmed, a courier is assigned and starts moving toward pickup immediately, while the next available flight is booked. Couriers travel to the job, so a shipment does not have to start where we are based. South Florida is simply where the bench is deepest, which is why one can usually be moving within the hour.

03

Wheels up

Your shipment travels as the courier's carry-on or checked bag, never tendered as freight, never out of the courier's possession. That's the core of what "on-board courier" means: a person, not a package, is responsible for it the entire way.

04

Delivered, in person

The courier hands the shipment directly to a named person at the destination, whether that's a hangar, a receiving dock, a production office or a venue, with confirmation sent the moment it's in your hands.

GOOD TO KNOW

What speeds things up on your end

Have this ready
What it is, and where it goes

A description, approximate size and weight, and the exact drop-off. The faster we have this, the faster we can quote.

Know your window
How urgent is it, really?

Same-day, next-flight-out, or a specific deadline all get handled differently, telling us up front avoids delays.

Battery or hazmat?
Flag it early

Lithium cells, aerosols and other regulated contents need different handling, and often need to be tendered as cargo with the courier on the same flight. Mention it when you call.

READY WHEN YOU ARE

Have a shipment that needs to move now?

Call, WhatsApp, or email dispatch and we'll get it moving.

+1 (561) 486-0906